Your Hands-on Customized Exploration of DESTINI Estimator Software—Layton Construction Case Study
Making a major commitment should include plenty of research prior to jumping in with both feet. Asking plenty of questions, feeling comfortable with leaving behind the “way I’ve always done it” and embracing new possibilities, and having a plan for the future all go into discovering if your new commitment is right. As any general contractor knows, moving to a new estimating platform is a big decision.
Blindly making the decision based on functions and features is not the way to embrace a technology that plays a major role in winning work and winning over clients. Additionally, being stagnant with an archaic estimating system is just as detrimental because it limits growth, innovation, and collaboration to build a better future for the company.
Purchasing software usually entails requesting a demonstration so you can see the software’s features and functionality. But a demo alone only touches the surface of purchasing new software.
Out of the box and fast set up can sound appealing…at first, but an enterprise-wide fully integrated construction estimating software backed by a large construction cost database isn’t an out-of-the-box solution…. or it shouldn’t be.
Findorff, experienced with this with multiple software vendors before switching to DESTINI Estimator. Frustrations with virtual meetings, no assistance in implementation, and over promises and under delivery.
You want to make sure the software works for you, not the other way around.
Beck Technology realizes that though creating a construction estimate deliverable is essentially straightforward—you need to provide an accurate cost of a building so you can win the bid—not everyone’s process is the same.
Your preconstruction software evaluation shouldn’t be either.
When you evaluate DESTINI Estimator software, we offer a formal Exploration. If Estimator passes your first round of evaluations, Exploration gives you and Beck Technology the opportunity to sit down together and spend an extended amount of time going much deeper into the software.
With an Exploration, we aren’t just showcasing our game-changing features, we are also making sure that DESTINI is capable of meeting not only your day-to-day needs but also your future goals.
We don’t use this time to try and convince you to buy our software but rather the chance for both of us to determine whether the partnership makes sense.
Exploring DESTINI Estimator saves the time it takes to trial a software while still allowing you to go deeper into how Estimator works.
During an Exploration, you will get a chance to see every aspect of DESTINI Estimator and evaluate if it aligns with your current workflows, process, and desired outcomes. It is our mission to make sure every single user of Estimator is successful and during this Exploration, we make sure every question you have is answered.
As much as you are learning about us and our software, we’re learning about you. We’d much rather find red flags during the Exploration than have you invest in software that ultimately won’t meet your needs.
Haselden Construction and Layton Construction Company have both completed Beck Technology’s DESTINI Estimator exploration as part of their research in finding a preconstruction solution for their companies. Randy Gunn, Senior Estimator for Layton Construction, stated, “We wanted to look out there and see everything that was involved, and, really, I think Beck Technology was the only one that provided that opportunity for that kind of an exploration. This was very hands-on, very personal, and very tailored to us.”
Beck Technology approaches each exploration and every client on an individual basis, understanding that contractors have unique issues that require unique solutions, rather than a one-size-fits-all answer. For the exploration to work well and allow the contractor to feel comfortable with Estimator, Beck Technology works with potential customers to understand nuances, team setup, regional differences, and what the company wants to accomplish. It requires a lot of listening to the people who will ultimately use the software.
“[The exploration] was great, they were very patient with us,” says Christian Ekstrom, Director of Preconstruction for Haselden Construction. “I think they realize that it was a big investment for any company. There was no pressure. The whole team was very laidback. If we had questions, they’d answer them, and every now and then they would touch base to see how we were doing, but it was never a pressure situation, which was great.”
Software vendors typically want to make a sale as quickly as possible, while contractors want to take the time to thoroughly examine the product, which can often result in contractors feeling rushed and unheard. The worst outcome is to commit to purchasing a technology that hasn’t been completely vetted out then having buyer’s remorse but being stuck with a major purchase and still must implement it.
Having productive and satisfied customers from the beginning is a major focus for Beck Technology. Companies going through software evaluations are encouraged to provide input into the software and how they would use it or make it better. “The exploration kind of ended up being a collaborative session where we learned the software, and at the same time we gave feedback that was then implemented,” says Trent Isaacson, Director of Preconstruction for Layton Construction. “They went back and rewrote the code and made it better, and we truly appreciated that.”
While the exploration gives potential customers a hands-on and practical application of Estimator it also introduces general contractors to the Beck Technology team that will be responsible for implementation if they decide to purchase the software. Layton Construction’s Director of Preconstruction, Jacob Keith, says, “I think we felt like they were real people that we could work with and reach out to, rather than some massive organization that may or may not listen to what we have to say.”
The Estimator exploration encourages asking questions, feels comfortable with leaving behind the “way I’ve always done it” and embraces new possibilities, and creates a plan for the future. It is the foundation for making the commitment to do preconstruction right.