What Should I Expect After an Estimator Software Demo?

This article was written by Casey Wilt, Implementation Specialist at Beck Technology, and originally posted to his LinkedIn Pulse May 2017.

When my faithful old pickup truck began to show signs of “impending doom” at the end of college, I immediately began perusing car lots to find a suitable replacement. The salesmen, without fail, had excellent canned comments about each model. I was lucky if I got to take a 10-minute test drive on their standard route. Only one experience sticks out in my mind from that day. The salesman at the Jeep dealership looked out the window at my truck, looked back at me, and tossed me the keys to a beautiful 2-door Jeep with only 5 miles on the odometer.

“Take it home for the weekend, take it camping, and let me know if you still want it when you bring it back on Monday.”

The extended test drive was the opportunity to really understand how this potential purchase would work in my daily life. At Beck Technology, our Exploration process offers a similar experience for our buyers—the opportunity to truly understand the software as they make a purchase decision.

Estimator Exploration

First and foremost, our Exploration is intended to educate the client on the application’s capabilities and discuss how it fits with or improves, their current workflows. We spend time with the client walking through the various modules within Estimator—everything from high-level demos to deep-dive discussions on areas of importance to our future partner.

Our team then works with the client to define the specific “recipe for success” in implementation. This includes database creation, deliverables, training, and general support. Our goal is that, prior to purchasing, the client is confident in the plan to get DESTINI Estimator up and running at their organization.

Informed Decisions

A lasting partnership is built upon solid trust, and what greater trust is there than tossing someone the keys and telling them to have fun? I never did end up buying that Jeep—a decision I still debate every time I pass a copper-colored one on the road—but the lesson I learned from that friendly Arkansas salesman will stick with me throughout my career. Informed buyers become happy successful users, and the Exploration is a great first step in that journey.

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