The way your client talks about their project is largely based on the experience you provide them with. Precon is their first impression. Estimators aren’t just number crunchers; they are also relationship builders. Your role in providing an exceptional client experience shouldn’t be undervalued.
Tamara Altom, Project Estimator at Benchmark Construction, joins John on this episode of Precon Geeks to discuss how precon teams can develop a successful relationship with clients.
Tamara says you are selling your company all the way through the project. So, how do you do that to win repeat work?
John and Tamara answer:
1. What to ask a new client to build a trusting relationship.
2. How to tell a project’s story through its lifecycle to the client in a way they understand.
3. What you can do to make the client’s life easier.
Check out our blog here: Preconstruction Technology Updates (beck-technology.com)
If you would like to suggest a topic for an episode or join John to talk about precon, email us at precongeek@beck-technology.com.